Returns
Our return policy lasts 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Please contact us using this email - returns@kokroma.com and we will guide you through the return process.
Refunds
Once your returned items are received and inspected, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund.
If the item(s) are in perfect condition, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, as quickly as we are able. (We are a small team :-) and your satisfaction is our aim.)
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
We will either organise the return or refund the shipping costs for returning your item depending on your location. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be added to your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item.
Not Received a Refund Yet?
If you haven’t received a refund yet, first check your bank account or credit card statement.
Then contact your credit card company, it may take some time before your refund is officially processed.
Next contact your bank. There is often some processing time before a refund is processed.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@kokroma.com.
CONTACT INFO:
Sayapatri Colony
Gokarneshwor-08/099
Kathmandu, Central Region
44600, Nepal
kokromainfo@gmail.com
Building on five years of growth
2024
Kokroma started the year with a TED-x talk by our founder Rewati Gurung, sharing her story as an unlikely entrepreneur.
Watch her inspiring talk here
Celebrating 5 incredible years of growth
2023
In 2023 Kokroma introduced Mastercard and Visa payments in our online store enabling our international customers a seamless payment option when ordering from
abroad.
In addition we collaborated with the UK online store Douée for customers in the British Isles.
our new winter collection arrives
2022
Using the softest, warmest fabrics we created a whole new collection of Winter clothing for babies and children like the Bear Hug Daura to keep your child as snug as a bug in a rug.
like your children - we are growing up
2021
In early 2020 we began designing fun clothes for pre-school children including these gorgeous Butterfly Dresses for girls. We also opened our first Kokroma store in Boudha, Kathmandu in June 2021.
Another year of growth
2020
Like your Baby we are growing fast! As the families around us were busy with their little ones - so we were with our product range - creating fun bedtime outfits for Toddlers.
Kokroma is born
2019
In early 2019 Kokroma was born with just two staff engaged in product development and manufacturing. It was an exciting time, a time of discovery, exploration and fun - exactly the same feeling that new parents experience on the birth of their first child.
The Nepali Bhoto Set for New Born was our first product and still remains one of our all time favourites.
Summer 2018 - kokroma is conceived
2018
Taking inspiration from the Finnish Baby Box, Kokroma created the first Nepali version of the Baby Box complete with dozens of items for mother and child.
We just wanted to take a moment to shout from our rooftop terraces a massive THANK YOU! Your love and support have been like a warm hug on a chilly day, and we couldn’t be more grateful. It’s like finding the last piece of a jigsaw puzzle—pure bliss! 🧩
From the moment we launched our delightful range of children’s clothing, we’ve been blessed with the kind of encouragement that makes our hearts sing. Whether it’s our classic 100% cotton pajamas lined with the finest cotton voile that make bedtime feel like a cozy cloud or our stylish sandcastle sets that have kids ready to conquer the beach, your enthusiasm has been the wind beneath our wings (or should we say, the fabric beneath our seams?).
And let’s not forget the traditional Nepali Bhoto Sets! They are not just a piece of clothing; they are a slice of culture wrapped in comfort. We’re over the moon that you’ve embraced our unique blend of traditional craftsmanship and modern style. It’s like mixing peanut butter and jelly—two great tastes that taste great together! 🥜🍇
As we look to the future, we’re bubbling with excitement! We can’t wait to continue this journey with you, our amazing community. We’re all in this together, like a big family reunion. We’re committed to bringing you even more delightful designs that keep your little ones looking stylish and feeling comfy, because let’s face it, happy kids make for happy parents! 🎉
So here’s to you, our fabulous supporters! Thank you for believing in us and for being the reason we get to do what we love every day. We’re looking forward to a bright future filled with laughter, love, and lots of adorable outfits. Let’s keep this party going! 🎈
With all our love and gratitude,
Your favorite children’s clothing brand from Nepal!
Kokro (काेक्राे) is the Nepali word for the traditional baby cot.
Kokroma (काेक्राेमा) means 'inside' the Kokro.
all made in nepal
eco-friendly
Most of the fabrics we use are woven by prisoners in Nepal. These fabrics are made to a very high standard and the quality of workmanship is some of the highest in the country.
Using textiles made in state prisons, Kokroma is promoting the work of prisoners who have been taught weaving skills, providing them with an income to support their families back home.
all women taylors
Fair Pay for Women Tailors
Kokroma is small scale production focused on quality with women who take pride in their work and have the opportunity of flexible hours; working to their own clock. This allows greater access to employment for those who have a lack of mobility and space.
When you buy from Kokroma you will bring joy and economic benefits to all of these artisans at the same time as adding great value to your child's healthcare.
a summer of inspiration
finland
The idea of Kokroma came after our founder, Rewati Gurung attended the University of Helsinki Summer School, “Gender, Culture and Politics” in 2015.
As part of the course, she learnt about the Finnish Baby Box and the benefits that have been brought to Finnish society. Then, after years of research in handicraft and social entrepreneurship in Nepal, finally Kokroma was born. We aim to revive the authentic traditional Nepali infant clothing and its indigenous knowledge regarding baby care
with a contemporary design aesthetic by adopting the basic principles of the Finnish Baby Box.